Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
5.0
Location
7.5
Service
8.0
Dining
7.8
Guest reviews
6.8/10
based on 6 reviews
8.2
8.2/10 based on 4614 reviews
John
United States,
April
2024
7.0/10
The hotel is conveniently situated close to the airport and offers a variety of dining options. The rooms are in poor condition, especially the toilets, but the friendly and efficient service compensates for it. The location is ideal for quick access to both the city center and nearby restaurants. The facilities are satisfactory, although some improvements could enhance the overall experience.
Rooms
5.0
The rooms need maintenance, especially the toilets.
Service
8.0
The service, including room service, dry cleaning, and housekeeping, is friendly and efficient.
Location
9.0
Conveniently located near the airport and offers easy access to various shops and restaurants.
Dining
7.0
Various dining options available, including Italian products.
Facilities
7.0
Satisfactory facilities provided, but could use some improvements.
Bill
United Kingdom,
March
2024
7.2/10
The hotel is conveniently located, making it easy to get to the airport and local shops. The rooms are in a bad condition, especially the toilets, which was a drawback. However, the staff provided good service, offering room service and housekeeping. The dining experience featured many options, with an emphasis on delicious Italian pasta. The facilities were well-equipped, though the rooms needed improvement.
Rooms
5.0
Rooms are in a bad condition, especially the toilet.
Service
8.0
The staff provided good service, including room service and housekeeping.
Location
7.0
The hotel is conveniently located, making it easy to get to the airport and local shops.
Dining
9.0
The dining experience featured many options, with an emphasis on delicious Italian pasta.
Facilities
7.0
The facilities were well-equipped, though the rooms needed improvement.
David
United States,
December
2023
7.2/10
The hotel is located in an area where you could walk and is close to a small restaurant that's open late. However, it can be difficult to locate at the airport. The rooms were in a bad condition, especially the toilet, but the service was exceptional. The dining experience was with many options and included in the rate, which was a great value for money. The facilities were basic but served their purpose.
Rooms
5.0
The rooms were in a bad condition, especially the toilet.
Service
9.0
The service was exceptional.
Location
8.0
The hotel is located in an area where you could walk and is close to a small restaurant that's open late.
Dining
9.0
The dining experience was with many options and included in the rate, which was great value for money.
Facilities
The facilities were basic but served their purpose.
Daniel
United Kingdom,
August
2023
7.0/10
The hotel is conveniently near the airport without the high fees of hotels like Novotel and is close to Suvarnabhumi airport. It's not far from downtown, but the area isn't great for walking around. The dining experience is good with a variety of options, especially the Singapore noodles. The rooms, especially the toilets, are in bad condition. However, the service is excellent with room service, dry cleaning, housekeeping, and airport shuttle available.
Rooms
5.0
The rooms are in a bad condition, especially the toilet.
Service
9.0
The service is excellent with room service, dry cleaning, housekeeping, and an airport shuttle available.
Location
7.0
The hotel is conveniently near the airport without the high fees of hotels like Novotel and is close to Suvarnabhumi airport. It's not far from downtown, but the area isn't great for walking around.
Dining
8.0
The dining experience is good with various options available. The Singapore noodles are a highlight.
Facilities
The facilities are adequate for a comfortable stay.
Ralph
United Kingdom,
July
2023
6.4/10
The hotel is pretty close to the airport and easy to get to-and-from, making it convenient for travelers. The rooms, specifically the toilets, could use some improvement in terms of condition. The service offered, including room service, dry cleaning, housekeeping, and airport shuttle, was satisfactory. The dining experience included European dishes but didn't offer a wide variety of options. The location near the airport is a major plus for quick access. Overall, it's a decent value for money if you prioritize proximity to the airport.
Rooms
5.0
The rooms, especially the toilets, were in a bad condition and need some attention.
Service
7.0
The services like room service, dry cleaning, housekeeping, and airport shuttle were decent.
Location
8.0
Being very close to the airport, the location is extremely convenient for travelers.
Dining
6.0
The dining experience offered European dishes but could have more variety.
Facilities
6.0
The facilities were satisfactory for a short stay near the airport.
Ian
United States,
May
2023
6.4/10
The hotel is conveniently located near the airport in Bangkok with many dining options available. The rooms, especially the toilets, are in bad condition, which is a downside. The service is satisfactory, and the staff are helpful. The price is reasonable considering the facilities offered.
Rooms
5.0
The rooms are in a bad condition, especially the toilet facilities.
Service
7.0
The service provided, including room service and housekeeping, is satisfactory.
Location
6.0
The hotel is not located in an area suitable for walking but is close to the airport in Bangkok.
Dining
8.0
There are many dining options available with included organic vegetables.
Facilities
7.0
The facilities are decent and provide value for money.